Terms and conditions

  1. Reservation is valid when the reservation fee is payed and when you received confirmation e-mail;
  2. Reservation fee is 50 lt/15 EUR per room;
  3. Reservation fee is included in the room price;
  4. When reservation fee is payed and you have received our confirmation, we undertake no to change the prices, that is stated in the reservation confirmation, also make every effort to provide services in the reservation confirmation at a specified time.
  5. On arrival you must provide us with printed booking confirmation, and pay the rest of the fee for reserved time;
  6. Hotel room cannot be booked for longer than 14 days period;
  7. Hotels day starts at 12‘o clock (if you arrive earlier, you can wait at our waiting room);
  8. Hotels day ends at 11‘o clock (you must move out of the room before 11‘o clock);
  9. If the client has not arrived until 22‘o clock on the first day of his booking, the reservation is CANCELED. The reservation fee is not refundable. If the client is late or going to arrive after 22‘o clock, he must inform us by phone +370 45 55 4332 or e-mail reservation@aviapark.lt;
  10. If the client cancels the reservation, reservation fee is not REFUNDABLE;
  11. Under circumstances, where it would be impossible to provide services at specified time, we will promptly notify the customer and refund the booking fee;
  12. By accepting our „I have read and agree with the terms and conditions of the agreement“ the client states, that he understands conditions stated in the rules;
  13. The Customer must specify the correct data to the reservation form. Motel is not responsible for wrong choice of arrival or departure time or other wrong information;
  14. When booking a motel room, Customer agrees that their personal information is used by LTD “Istros aviaparkas”. Customers data will be used only for booking and for marketing purposes. LTD “Istros aviaparkas” undertake not to disclose information to third parties and ensuring that information is not available to third parties other than the laws of the Republic of Lithuania provides for an exception.
  15. Motel guests undertake to protect and conserve LTD “Įstros aviaparkas” assets, comply with safety equipment, fire safety and environmental requirements. For material damage caused by the customer is liable in accordance with the laws of the Republic of Lithuania. If damage is made by customer’s under-age children, responsibility falls under their parents, or person who is responsible for them.
  16. During the time of stay in the motel, guests undertake to comply with safety requirements for recreational and sports and to ensure their children (foster children) security. If Client or his children the suffers injury or damage to their property due to their fault, it is violation of safe recreation and sporting terms, then LTD “Istros aviaparkas” is NOT RESPONSIBLE.